Shipping:
Shipping costs depend on destination, physical weight, and amount of items ordered. I only
ship in the U.S. at this time. Shipping days are Mon-Fri, with some Saturdays. I ship all items through the USPS (United States Postal Service). Exceptions: Sundays, Holidays, and any other day that the U.S. Mail doesn't deliver. Items will be sent off after receiving cleared payment. Custom-made items may take a few days depending on the items, and if all items are onhand to make items. At time of order, I will give you an idea of how long it will take to get your order out and upon sending it, I can give you an idea of arrival date.
Return Policy:
I want you to be satisfied with your order. If you are not happy with your order, please contact me within 7 days of receiving your order so we can work out a fair mutual resolution. If any item is damaged or broken, please let me know immediately. This does not include misuse or mishandling of merchandise. Regarding candles being shipping in the hot summer months,I am not responsible for heat damage. I haven't had an issue yet, well, because I just started my site, but want to let you know that some candles will sweat in the heat. I will always try to ship all orders at the begining of the week so that they do not sit around in a warehouse or on a truck over the weekend. Despite sweating, the candle will
still burn and be functional. If it melts down completely to where it doesn't even look how it looks in my pictures, then money will be refunded. I hope that all orders arrive intact and are to your liking! Thank you for doing business with me! God bless you!
still burn and be functional. If it melts down completely to where it doesn't even look how it looks in my pictures, then money will be refunded. I hope that all orders arrive intact and are to your liking! Thank you for doing business with me! God bless you!